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Our Company name is Surinco Samudera Mandiri , We are Shipping Agency , Domestic and International Freight Forwarder, General Trading Company incorporated in Indonesia which is approved by government of law and trade industrial department official Indonesia , we have a name and was called â Surinco Xpressindoâ and we beginning started office in Surabaya , East Java - Indonesia and a branch office in Pontianak , North Kalimantan â Indonesia and have good reputations in Surabaya â East Java , Indonesia small commodity market.
For the past six ( 6) years we have evolved from a simple and very humble beginning into a regional freight management and logistics company with a global network of partners. Our in-depth knowledge in industry and expertise in the region coupled with the strength and support of global network partners we provide a unique package of freight logistics products to our customers.
The entire team Surinco Samudera Mandiri or Surinco Xpressindo is known as competent and qualified personnel, we greatly value our staff and we provide good working atmosphere with reward packages, motivation and recognition intertwined.
Our Team spirit as Surinco Samudera Mandiri or Surinco Xpressindo is a driving force towards our efficiency allowing us to co-ordinate and control quality activities resulting to customer satisfaction.
SURINCO SAMUDERA MANDIRI
Jl. Griya Mapan Sentosa Blok EB IV / 2
Juanda , Waru â Sidoarjo
Phone + 6231- 8689848
With our current set up and focus we are ultimate leaders in professional international Freight Forwarding, Shipping Agency, offering compete logistics solutions to our international and domestic clientele and we strive to achieve the highest standard of quality in the shipping industry.
With many years of experience and an expanded range of services, Surinco Samudera Mandiri are ideally placed to meet any transport challenge.
Our comprehensive and cost effective service guarantees delivery of your cargo right on time, from a single carton to a shipload. We also handle any size order, and get it to any destination with the flexibility to meet your distribution needs in both commercial and residential delivery.
VISION
To be always with our customers and business partners and grow with our customers with great relationship and trust, thus grow to be a leading competitive and specialized local Logistics Company, setting high level standard in the industry.
To be the preferred logistics partner of our customers, principals, through leadership and continuous innovation.A company whose employees and partners identify themselves with its goals and values.To prosper and be partners in our customers & principals success.
MISSION STATEMENT
To be the ultimate leader in the logistic industry while understanding customer needs and their business for us to provide powerful logistic solutions in the highest level of service to customers, our principals and partners globally.To implement the best business practices by continuously seeking opportunity to improve our effectiveness in our business to exceed customer expectations.
To help in achieving this aim we have put together the choicest blends of professionals who are experts in Air, Sea & Road Transportation to team up with you and give your business what it would need most to be successful, i.e. tailor-made end-user state-of-the-art Logistics Support.
This achievement will lead us to Being Profitable - and delivering sustainable and profitable growth.
Core Values :
â ¢ Honesty and transparency
â ¢ Efficiency and prompt in all matter
â ¢ Committed to fulfil promises
â ¢ Knowledgeable expedition.
Our Customersâ services representatives will treat you in a â kinglyâ manner operations group will â humblyâ serve â majesticalyâ walk you through your bill .
Our Service Quality Policy is:
â ¢ Timeliness Delivery.
â ¢ Provide maximum service.
â ¢ Conducting sustainable improvement.
â ¢ Improve competence of human resources.
â ¢ Increase customer satisfaction.
And Here you will experience what our many clients have enjoyed â the kingâ s delightâ which includes reduce administration costs and reliable just in time service.
1. AIR FREIGHT SERVICES
We are air freight forwarders, handling your consignment with professionalism and ease.
Surinco Samudera Mandiri or Surinco Xpressindo services thrive on challenges. Surinco Samudera Mandiri or Surinco Xpressindo is one of the leading supporters for major airlines operating world widely from/ to different countries including the following :
â ¢ Export & Import ( Freight Rate)
â ¢ Door to door, Airport to Airport Service & Warehousing Distribution Hand Carried Shipment.
â ¢ Dangerous Goods, unaccompanied Baggage, Perishable Cargo and Valuables.
â ¢ Exhibition Cargo Handling.
â ¢ Project Cargo Movement and Handling.
â ¢ Buyers Consolidation.
â ¢ Custom clearance
â ¢ Complete documentation services
â ¢ Inland handling & transport
When your organisation requires fast and reliable, personal service, Samudera Trust International Pacific is the answer and to handle all aspect of your freight moves. Get rates quotes on airfreight using our easy quote forms and save times, Surinco Samudera Mandiri or Surinco Xpressindo provides air freight services necessary to meet all your transportation needs also access to several flights a day within the north China and international flight to deliver your air freight safely to its destination.
2. OCEAN FREIGHT
Surinco Samudera Mandiri or Surinco Xpressindo is an Local expertised freight forwarder and a full services provider specializing in export and import of ocean products, Surinco Samudera Mandiri or Surinco Xpressindo is an innovative company that is managed by motivated and experienced personal who provide their clients with customized, Consistent and exceptional service.
Meticulously managed shipments, handled with great care and dedication, result in decreased costs and increased revenues to its valued customers. Surinco Samudera Mandiri or Surinco Xpressindo creates the best method to handle each and everyshipment and treats its customerâ s business as its own.Through our powerful network and contract agreements with major global carriers, we offer both import and export services as follows:
When your cargo spends a week or two on the ocean, you want a service provider that has access to information and competitive rates, your ultimate choice for shipping your valued shipments. Our ocean freight team is available to meet the challenge and deadlines of your overseas shipping itinerary, we can ship following type of vessels :
â ¢ Breakbulk cargo to all ports in Indonesia and ocean going purpose.
â ¢ LCT ( Landing Craft Tank) with capacity around 150, 180, 350, 450, 650, 800, 1000, 1500, 2200 DWT, Tug & Barge ( Tongkang) with capacity 180, 230, 270, 300 feet.
â ¢ FCL ( Full Container Load) ; based on carrier routing options, FCL is our best transit time to cost combination product for full container load. FCL offer complete schedule flexibility, a high frequency of sailings per port-pair, and availability of equipment.
â ¢ LCL ( Less than Container Load) ; a competitive priced consolidation product, LCL offers the highest levels of schedule integrity. Due to our freight consolidation expertise and regular worldwide connections from point to point, LCL provide you with reliable performance and a lower supply chain cost.
â ¢ Cargo consolidation service
â ¢ NVOCC/ LCL services
â ¢ Break bulk and RO - RO services
â ¢ Customs clearances
â ¢ Door to door services
â ¢ Warehousing and distribution
3. INLAND HAULAGE
Surinco Samudera Mandiri or Surinco Xpressindo can handle transportation and distribution locally and globally providing the following services:
â ¢ FTL and LTL services
â ¢ Customs clearance
â ¢ Loading and unloading
â ¢ Door to door services
â ¢ Reefer/ Dry/ heavy lifts cargo
â ¢ Complete documentation services
We can provide truck as well as the driver, trailer for 20ft and 40ft container, kometo, lowbed, safe loader, forklift, etc. We also support own custom clearance and also to provide a complete inter modal or one stop shopping for customer ( door service) .
4. CUSTOMS CLEARANCE / BROKERAGE
Critical to every export shipment, customs clearance is processed immediately upon delivery. We assure accurate customs filling, proper documentation, classification and provide a wide range of consulting services.
Shipments decleared faster, easier and with less hassle whether youâ are exporting or importing, our experience will get your shipment cleared. We provide outstanding value and services on customs clearance of shipment in Surabaya , East Java â Indonesia.
Due to our reliability in guaranteeing timely and cost effective services our relationships with customers are Long lasting.With the support of partnersâ world wide, we can ship your goods to just about any country providing best economical way and route, at the same time using proven carriers in the industry for timely delivery.
Our experience in industry, supported by technology, assures that all information, related to your shipments, are closely monitored and timely reported to you. We are therefore proud to assure you that our services are of high quality based on individual customer requirements and more efficient for which you need to pay less at very low risk.
5. MULTI-MODEL SHIPPING
Surinco Samudera Mandiri or Surinco Xpressindo is experience in handling multi-model shipments safely providing speedy services. Whether it is sea/ air or air / sea or sea/ land or land/ sea or even in most complicated cases combination of all three sea/ air/ land.Taking into consideration vast Surabaya , East Java - Indonesia region.
6. WAREHOUSING AND DISTRIBUTION
Our custom clearance agents are experts in local specifications, conditions and regulations. This on-the-ground knowledge allows them to handle complete administration tasks for you swiftly and without complications.
Our comprehensive menu of services incorporates preparation of all necessary declarations and reporting to authorities.
Furthermore it includes electronic pre-filing, customs consultancy and documentation processing as well as security sealing and certification.
To minimize your custom issue, we provide :
â ¢ Import and brokerage systems integrated into our global sea and airfreight operations.
â ¢ Brokerage services handled in-house by licensed professionals to the extend permitted by law.
â ¢ Information system interfaces that are connected to customs authorities, where available.
7. CARGO INSURANCE
Qualified and experienced staff can fully assist you for taking out the right insurance policy for shipping risk.
8. PACKING, REMOVAL AND CRATING
As far as Surinco Samudera Mandiri or Surinco Xpressindo exists you can safely move to another country while your goods can be packed/ crated and shifted wherever you decide to be.
Our latest update is the establishment of new department and staff that are specialized in handling household goods and personal effects from door to door. This start from professional packing which is the base and further steps follow. Having this facility, you can assure safely arrival of your cargo in the hands of the receiver.
â ¢ Providing Total Logistics Solutions
â ¢ Immediate respond and rapid distribution
â ¢ Solving your shipping dilemmas
â ¢ Quality door to door service based on individual customer requirements we tailor our service.
â ¢ Documentation accuracy and time effectiveness
â ¢ Less cost through quality management
â ¢ ( consultation and quote, highly competitive rates, routing analyzing providing best and economical route)
â ¢ Quality and prompt service from door to door
â ¢ Personalize services to all our customers
â ¢ Close coordination with customers and the suppliers
â ¢ Service support for insurance claims